HP2-I57 Valid Test Guide, Training HP2-I57 Material

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HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions (Q13-Q18):

NEW QUESTION # 13
Which coverage does HP Post Warranty Support Service provide?

A. Access to Level 2 help desk technicians
B. No-cost device repairs made with certified HP parts
C. Additional 12 months of support based on the product's base warranty or selected Support Service package
D. Extension beyond 12 months if needed

Answer: C

Explanation:
HP Post Warranty Support Service provides customers with an extension of their original warrantyor service package for an additional 12 months. This service ensures that customers continue to receive the same level of support as in their base warranty, including coverage for repairs, parts, and labor, without interruptions. It is designed to extend the lifespan of devices, reduce unplanned downtime, and keep costs predictable

NEW QUESTION # 14

Answer:

Explanation:

Explanation:
A screenshot of a computer Description automatically generated

Here is the correct matching of theHP Hardware Support Services Add-on Support Care Packwith the features it provides:
* Accidental Damage ProtectionSupport features the Care Pack provides: Allows customers to avoid out-of-pocket repair or replacement costs caused by events such as unpredictable drops, spills, or electrical surges.
* Travel CoverageSupport features the Care Pack provides: Includes Pick-up and Return and HP Care.
* Defective Media RetentionSupport features the Care Pack provides: Allows customers to keep their defective hard drives that require warranty replacement with replacement drives at no additional cost.
These add-on services offer extended protection beyond the basic warranty, helping customers mitigate costs and enhance coverage for specific scenarios

NEW QUESTION # 15
A customer with a hybrid workforce and overworked IT staff is considering a refresh of the PCs used by the company's employees. The employees work in a variety of roles, with unique device specifications, and across different locations. Management is concerned about asset tracking, deployment, and management with the refresh.
How would HP Configuration and Deployment offerings help this customer?

A. By offering a built-in discount and faster delivery for a purchase of a large quantity of similarly configured PCs under a single purchase order
B. By automating and streamlining asset management and physical device tracking using Predefined Asset Tagging
C. By offering the flexibility to configure HP and approved non-HP PC devices onsite to be compatible with each worker's specifications
D. By offering 1TB OneDrive for Business accounts to encourage employees to offload their software and data to the cloud

Answer: B

Explanation:
HP Configuration and Deployment services help customers manage a hybrid workforce by offering solutions such as Predefined Asset Tagging, which automates and streamlines asset management and tracking. This feature is particularly useful for companies dealing with large-scale device rollouts, ensuring that every device is easily trackable and configured according to the organization's needs. It helps alleviate the IT team's workload by managing devices more efficiently across different locations and roles

NEW QUESTION # 16
Which statements are true about the benefits HP Premium+ Support provides to HP channel partners? (Select two.)

A. Helps enhance your profits by increasing your margin when selling HP devices
B. Secures front-end revenue from the initial sale while relying on HP for ongoing support of the devices
C. Provides reactive identification and resolution of hardware health issues
D. Limits support for employees in hybrid work environments
E. Minimizes the partners' scale and reach to better focus on end-user support

Answer: A,B

Explanation:
HP Premium+ Support provides channel partners with several financial and operational benefits. First, it enables partners to enhance their margins when selling HP devices by bundling Premium+ Support services, thereby offering a more comprehensive solution (C). Second, it allows partners to secure front-end revenue from the initial sale while relying on HP to provide ongoing device support (D). This reduces the partner's operational load while still ensuring the customer receives top-tier support, which can be particularly useful in scaling operations
https://www.hp.com/us-en/services/workforce-solutions/workforce-computing.html

NEW QUESTION # 17

Answer:

Explanation:

Explanation:
A close-up of a list of text Description automatically generated

Here is the correct matching of theHP Hardware Support Services Care Packwith the service it provides:
* HP Essential SupportService it provides: Includes Pick-Up and Return and HP Care
* HP Premium SupportService it provides: Technician dispatched to business or home office for repairs with next business day response or adjusted coverage service windows to fit your customers' needs
* HP Premium+ SupportService it provides: HP's fastest device support service, providing reliable response and resolution to hardware issues before they affect employee productivity These support levels offer different tiers of service to meet various customer needs, ranging from basic hardware support to premium services with faster response times and comprehensive coverage

NEW QUESTION # 18
......

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HP2-I57 Valid Test Guide, Training HP2-I57 Material

Training HP HP2-I57 Material, HP2-I57 Clear Exam

HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions (Q13-Q18):

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